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How the Emergency Response service operates

  1. The National Coordination Centre receives the emergency call
  2. Intervention at the location of the accident in real time by the Eco Assistance team and the Emergency Environmental Response mobile unit
  3. Implementation of safety measures for the contaminated area
  4. Activation within 24h of contacting the organisations involved as established in Article 242 of Document V
  5. Presentation of the characterization and clean-up plan for the contaminated site to the organisations involved
  6. Recovery of the environmental conditions
  7. Certification from the relevant certifying bodies regarding the clean-up accomplished


We guarantee our Environmental Response Service throughout Italy

365 days a year – 24h – Tel. 02 96 46 00 45